aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking
Units of competency SIRXHRM002 Maintain employee relations SIRXHRM001 Recruit
organise and present security information and documentation HLTWHS003 Maintain work health and safety Elective units CHCCCS020 Respond effectively to behaviours of concern HLTAID011 Provide First Aid HLTAID014 Provide Advanced First Aid CPPSEC2114 Monitor electronic security equipment and respond to alarm events CPPSEC3121 Control persons using empty hand techniques HLTAID015 Provide advanced resuscitation and oxygen therapy If you require RPL Kits with comprehensive benchmarking
Units of competency RIIWHS207 Control traffic on high volume roads If you require RPL Kits with comprehensive benchmarking
implement and review quality framework BSBMGT608 Manage innovation and continuous improvement CHCLEG003 Manage legal and ethical compliance If you require RPL Kits with comprehensive benchmarking
Learner Guide-CHCECD002 Deliver and monitor contracted employment services MSM aggressive or abusive customers SIRXCEG006Our learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce